Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Categories

Billing (1) Billing information and issues.	General Questions (1) Answers to general questions asked.	Migration Assistance (1) Information regarding our Free migration assitance service.
Network (2) Network issues and performance	Pre-Sales FAQ (1) Answers to the most common pre-sales questions we are asked.

Most Popular Articles

Why is latency to my VPS high?
Some customers wonder about the latency they see in connecting to their VPS from west coast USA or other countries. Unfortunately there will...
Views: 647

Why is latency to my VPS high?
Some customers wonder about the latency they see in connecting to their VPS from west coast USA or other countries. Unfortunately there will...
Views: 261

Pre-Sales FAQ
How long does it take for my VPS to be setup? All VPS orders are manually verified in order to prevent fraudulent orders. New VPSs are setup...
Views: 243

Backup / Private Network
RockVPS maintains a private network that all VPSs are connected to. This is a gigabit network only in our datacenter, and all IP addresses on...
Views: 230

Paypal Subscription Canceled
PayPal subscriptions (recurring payments) are convenient when they work, but there are also some problems that can come up. For example, if...
Views: 223